Reservation Deposit:

A 50% down payment is required upon confirmation to reserve the tour.

If the booking confirmation is made within three days of the tour, full payment is necessary to reserve the package.

Full Payment:

Full payment must be made three days prior to the start of the tour.

Accommodation Reservations:

Accommodation reservations are made based on inquiry/quotation and are guaranteed for only three days.

Cancellation and Forfeiture:

Failure to comply with deposit/full payment and provide the name list will result in the cancellation of confirmed room reservations and forfeiture of any payments made.

Responsibility and Liability:

While Agetyeng makes every effort to ensure the safety and security of all participants, clients agree that Agetyeng will not be responsible for the loss of belongings due to negligence.

Rates for Additional Participants:

Rates for additional participants are subject to availability and a new rate quotation.

Cancellation and Refund Policy:

You will get a full refund if you cancel at least 24 hours before the activity starts.

In case of unforeseen events or extreme weather, the operator reserves the right to cancel the tour. If this happens, you have the option to reschedule.

Changes in date or time may be accommodated in cases of cancellation due to force majeure or unforeseen events. This is subject to merchant/operator approval; Klook will not be held responsible for unapproved changes or refunds.

Refunds or amendments cannot be issued if participants arrive late or do not arrive at all.

Agreement to Terms:

By making any payment, the group agrees to all terms and conditions set forth in this form.